Food Management System and Satisfaction Level of Students of Pesantren Tebuireng Jombang, East Java
DOI:
https://doi.org/10.37506/mlu.v20i3.1516Keywords:
Food Management, Level of Satisfaction, SantriAbstract
Efforts so that a person’s nutritional needs can be obtained optimally is by holding a food that is managed
by applying various scientific disciplines. This study aims to analyze the food delivery system and the level
of satisfaction of students in Tebuireng Islamic Boarding School in Jombang, East Java. This research was
observational with a cross-sectional study design. Samples taken are students who live and or boarding
at Tebuireng Islamic Boarding School in Jombang, East Java, with a total of 303 people from the class
2 population. Samples were taken using total sampling. Data collection is done by providing an identity
questionnaire, satisfaction test form sheets and interviews with foodservice parties. The results showed that
the food delivery system at Tebuireng Islamic Boarding School in Jombang in East Java was already good
in management, service, and workflow but there were still shortages, such as the proportion of students and
catering service staff that was not appropriate, there was no calculation of individual student needs, and food
handlers hygiene knowledge still needs to be improved. The level of satisfaction of students to the overall
menu of students with a thin nutritional status of 76.36% with the category “Satisfied”; students with normal
nutritional status of 67.79% with the category “Dissatisfied”; and students with fat nutritional status of
64.49% with the category “Dissatisfied”. Training regarding sanitation and hygiene is good and right during
the process of providing food and training on how to process various kinds of menus from one food item.