Patients and Guardians’ Perception on Comprehensive Nursing Care Services

Abstract

Background/Objectives: This study is an exploratory study applying the Q-method to identify the characteristics and types of patients and guardians’ perception on the comprehensive nursing care services.
Methods/Statistical analysis: A total of 430 Q-populations were extracted and the final 39 Q-samples were selected through processes such as deduplication and removal and integration of similar statements. The P-sample was selected for 32 people visiting a general hospital in which Comprehensive nursing care services were implemented. Data collection for P-samples was conducted in the consultation room of the hospital, and Data analysis was performed using the PC-QUANL program.
Findings: As a results, patients and guardians’ perceptions on comprehensive nursing care services were identified as ‘Expectation type for high quality inpatient care service and reduced care burden’, ‘Skepticism type for the establishment of comprehensive nursing care service system’, and ‘Indifferent type of comprehensive nursing care services system’. Improvements/Applications: This study can be used as a basic data for the establishment and development of comprehensive nursing care services system by identifying patients and guardians’ understanding and needs for it.